Fans can sometimes be very persistent, and in cases of collective harassment, truly dangerous. There are many similar stories from various parts of the entertainment industry. Today, Square Enix announced an update to its Customer Harassment Policy. The changes aim to protect various employees, managers, and partners.

Now, if Square Enix deems that a player has crossed the line with their feedback, they may simply be denied access to games and services. In cases of more serious offenses that fall under criminal responsibility, the company can also contact the relevant law enforcement authorities and the courts.

The list of potential violations includes, but is not limited to, abusive language, trespassing by visiting or staying in an office or related facility without permission, stalking, persistent inquiries, repeated visits, and infringement of privacy.

Overall, this announcement is a step in the right direction. However, the downside is that Square Enix may start to overstep. But for such cases, there will also be the courts. For now, let's hope that employees might feel a little safer working.

Main image: steampowered.com

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